Privacy policy

Privacy Policy

At Matcha Mama, we value your trust and are committed to protecting your privacy.

This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

1. Information We Collect

 • Personal details such as name, email, phone number, and shipping/billing address.

 • Payment details are processed securely through trusted third-party gateways; we do not store your card/bank information.

 • Non-personal data such as browser type, IP address, and site usage to improve your experience.

2. How We Use Your Information

 • To process and deliver your orders.

 • To communicate updates, offers, and promotions (only with your consent).

 • To improve website functionality, customer experience, and product offerings.

3. Data Security

We employ industry-standard security practices to safeguard your information.

However, no online transmission is 100% secure, and we encourage safe browsing habits.

4. Sharing of Information

We do not sell or rent personal information. Limited sharing occurs only with trusted service providers (e.g., delivery partners, payment processors).

5. Your Rights

You may request access, correction, or deletion of your personal information at any time by contacting us.

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